Lighten app iconLighten
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Lighten

Support

We answer within one business day.

Contact

Email support@2pensmedia.com. Include your phone model and what you were doing when the problem happened.

Frequently asked

How does my partner join?

Open the Family tab, tap Share next to the invite code, and send it. Your partner installs Lighten, taps "I have an invite code" during setup and enters it.

Lighten misunderstood my note

Every item is editable on the “Here’s what I heard” sheet before you add it, and afterwards by tapping it in the Today, Calendar or Lists tab. Giving names and days ("Nico", "Tuesday 4pm") helps a lot.

Reminders are not arriving

Check that notifications are allowed for Lighten in your phone settings. On Android 12 and newer, also allow "Alarms and reminders" for exact timing.

Delete my data

Email us from the address above with your household name. We delete everything within 30 days. See the privacy policy.

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